Call-off schedules are used when suppliers sell their goods or services to customers.
You can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.
Call-off schedule 1: intellectual property rights
Essential
You must complete the relevant sections in this document
This schedule clarifies who owns and is allowed to use the work, ideas, and data created during the contract.
Call-off schedule 2: staff transfer
Essential
You must complete the relevant sections in this document
This schedule clarifies the rules and costs if staff move to a new employer when a contract starts or ends.
Call-off schedule 3: continuous improvement
Essential
Read only
This schedule provides a way for the supplier to improve their service and lower costs over time.
Call-off schedule 4: call-off tender
Optional
If you use this document, you must complete the relevant sections
This schedule lists out the specific promises, solutions, and prices the supplier offered when they bid for the work.
Call-off schedule 5: pricing details
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the prices the supplier will charge and how the buyer will pay them.
Call-off schedule 6: ICT services
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the technical rules for providing IT, software, and computer services.
Call-off schedule 7: key supplier staff
Optional
If you use this document, you must complete the relevant sections
This schedule lists out the specific people the supplier must use to do the work.
Call-off schedule 8: business continuity and disaster recovery
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the plan for keeping services running if something goes wrong, like a power cut or a hack.
Call-off schedule 9a: security short form
Optional
If you use this document, you must complete the relevant sections
This form enlists the security rules needed to protect data, buildings, and people. Use this for low-risk projects that only need basic security.
Call-off schedule 9b: security consultancy
Optional
If you use this document, you must complete the relevant sections
This schedule explains the rules for hiring security experts to provide advice for your project.
Call-off schedule 9c: security development
Optional
If you use this document, you must complete the relevant sections
This schedule provides the rules for building safe and secure software or systems.
Call-off schedule 9d: security supplier-led assurance
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies how the supplier will prove they are following all the security rules.
Call-off schedule 9e: security buyer-led assurance
Optional
If you use this document, you must complete the relevant sections
This schedule explains how the buyer will check the supplier’s security systems themselves.
Call-off schedule 10: exit management
Optional
If you use this document, you must complete the relevant sections
This schedule lists out the plan for handing over the work when the contract ends.
Call-off schedule 11: installation works
Optional
Read only
This schedule provides the rules for fixing or building equipment at the buyer’s site.
Call-off schedule 12: clustering
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies how different buyers can group together to buy things as one team.
Call-off schedule 13: implementation plan and testing
Optional
If you use this document, you must complete the relevant sections
This schedule lists out the timeline for the project and how you will prove the work is finished.
Call-off schedule 14: performance levels
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the quality standards (KPIs) the supplier must meet every day.
Call-off schedule 15: call-off contract management
Optional
If you use this document, you must complete the relevant sections
This schedule provides the rules for how the buyer and supplier will talk and solve problems.
Call-off schedule 16: benchmarking
Optional
Read only
This schedule provides a way to check if the supplier’s prices are still fair compared to the rest of the market.
Call-off schedule 17: MOD terms
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the extra legal and security rules for Ministry of Defence (MOD) contracts.
Call-off schedule 18: background checks
Optional
If you use this document, you must complete the relevant sections
This schedule lists out the security and criminal record checks staff must pass before they can start work.
Call-off schedule 19: Scottish law
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies that the contract will follow the laws of Scotland rather than England and Wales.
Call-off schedule 20: specification
Optional
If you use this document, you must complete the relevant sections
This schedule provides a detailed list of exactly what the buyer wants to buy.
Call-off schedule 21: Northern Ireland law
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the specific laws and tax rules that apply to work in Northern Ireland.
Call-off schedule 22: lease terms
Optional
If you use this document, you must complete the relevant sections
This schedule makes renting clear and easy. It helps buyers get the latest kit without paying the full cost upfront.
Call-off schedule 23: HMRC terms
Optional
If you use this document, you must complete the relevant sections
This schedule provides the tax rules that the supplier must follow, including rules on off-payroll working (IR35).
Call-off schedule 24: corporate resolution planning
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies what happens if a large supplier has serious money problems or goes out of business.
Call-off schedule 25: additional sustainability requirements
Optional
If you use this document, you must complete the relevant sections
This schedule lists out the extra “green” rules the supplier must follow to protect the environment.
Call-off schedule 26: carbon reduction
Optional
If you use this document, you must complete the relevant sections
This schedule clarifies the supplier’s specific plan to lower their carbon emissions during the contract.
Call-off schedule 27: Agile development additional terms
Optional
If you use this document, you must complete the relevant sections
This schedule allows buyers to cover the function of the Agile process, rather than the performance or functionality requirements of any ICT/DDaT.